Terms of service

Terms and Conditions

These terms apply to your use of the ASCENDRY website and purchases from our store. Please read them alongside our Shipping Policy, Return and Refund Policy, and Privacy Policy before placing an order.

Using our website

You must be legally able to enter into a purchase agreement, or use the store with the permission and supervision of a parent or legal guardian. You must not use the website for unlawful purposes, attempt to compromise its security, or infringe the rights of others.

Product information

Please review product descriptions and size information before ordering. Our clothing is designed with an oversized fit. Colours may appear differently depending on your screen. We aim to keep product information accurate and will contact you if an error affects your order.

Orders and payments

Please provide accurate contact, billing and delivery details when placing an order. Product prices, applicable shipping charges and taxes are displayed at checkout before payment. Products are subject to availability. If we cannot fulfil your order, we will contact you and refund any payment collected for the unfulfilled items.

Shipping and delivery

Our delivery options and estimates are described in our Shipping Policy. Standard delivery is free, with estimated delivery in 5–7 business days. Express delivery costs ₹50, with estimated delivery in 3–4 days. International shipping charges are shown at checkout before payment. Delivery times are estimates rather than guarantees. Please contact us with your order number if your delivery is delayed or your address needs correction.

Returns and replacements

You may request a return or replacement within 7 days of delivery. Items should be unworn, unwashed and in their original condition. If an item is damaged, incorrect or the fit is unsuitable, contact us within this period; include photos for damaged or incorrect items. Please refer to our Return and Refund Policy for instructions. These terms do not restrict any rights you have under applicable consumer law.

Privacy

Our Privacy Policy explains how personal information is collected, used and disclosed when you interact with our store.

Website content and third-party links

Website content is protected by applicable intellectual property laws. Do not reproduce or commercially use content without permission from the relevant rights holder. Third-party websites linked from our store have their own terms and privacy practices.

Applicable law and updates

These terms are governed by the laws of India, without limiting any mandatory protections available to you under applicable law. We may update these terms by publishing a revised version on our website. Changes will not retrospectively remove rights relating to orders already placed.

Contact us

For questions about these terms or your order, use our Contact page, email ascendry8@gmail.com